![]() ![]() Questions to ask at the end of the interviewīefore we begin let’s look at Southwest Ramp Agent Job Description and find the key skills and experience they are looking for. Competitors include JetBlue Airlines, Alaska Airlines, United Airlines, Delta Airlines, and American Airlines.It is ok to leave a job but it is important to make sure they know you left on good terms.Finally mention you are adaptable and embrace new technologies.State that you value teamwork and collaboration, and believe in fostering a positive work environment.Say that you are organized, detail-oriented, and skilled at problem-solving.Emphasize the possession of strong communication skills, both written and verbal, which would be beneficial for effectively working with customers and co-workers.State you are highly interested in joining Southwest Airlines because of your passion for the industry and admiration for the company.If going to college or university state what you would like to be doing after you finish.Take a look at their career section and find a position you could see yourself doing in five years. Southwest Airlines will have many career opportunities.I would also mention that it is important to keep the customer happy as an unhappy customer will never return. If a flight was delayed, I would explain why the flight was delayed. If it was lost luggage, I would do my best to find where their luggage is. First, I would find out what is wrong with the customer.How would you deal with an upset customer? For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear. When you state your weakness, make sure you say what you are doing to overcome that weakness.State a fault required for the role but not a dealbreaker if you don’t have it. For example, do not say “I am a perfectionist” or “I work too hard and neglect my friends and family”. It would help if you did not deny you have a weakness or state strengths as a weakness.I work well under pressure (this is a great answer because airlines get extremely busy and you need to stay focused during this time). ![]()
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